At Smart Covering, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (https://smartcovering.in) or interact with our products and services. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect both personal and non-personal information depending on how you interact with our website and services.
a) Personal Information
This may include:
- Full name
- Email address
- Contact number
- Company/organization name
- Design/project details (if provided)
- Any other information voluntarily shared via forms, emails, or inquiries
b) Non-Personal Information
This may include:
- Browser type and version
- Device information (desktop, mobile, tablet)
- IP address
- Pages visited, time spent, and browsing behavior
- Cookies and usage data
2. How We Collect Information
We may collect information through:
- Website contact forms and inquiry submissions
- Newsletter sign-ups
- Social media interactions
- Direct email or phone communication
- Cookies and analytics tools (e.g., Google Analytics, Meta Pixel)
3. How We Use Your Information
The information collected may be used to:
- Respond to inquiries and provide customer support
- Share product details, offers, or updates (with opt-out option)
- Improve our website performance and user experience
- Analyze visitor behavior to enhance our services
- Customize recommendations based on your preferences
- Comply with applicable legal or regulatory requirements
4. Legal Basis for Processing (GDPR Compliance)
We process personal data under the following legal bases:
- Consent – for newsletters or marketing communications
- Contract – to fulfill product or service-related requests
- Legitimate Interests – to improve services, analytics, or security
- Legal Obligation – where required by law
5. Sharing & Disclosure of Information
We respect your privacy and do not sell your personal data. We may share data only with:
- Trusted third-party service providers (analytics, email, CRM platforms)
- Business partners or affiliates assisting in service delivery
- Legal or regulatory authorities, if required by law
6. Third-Party Tools & Services
We may use third-party tools such as:
- Google Analytics
- Meta/Facebook Pixel
- Email marketing platforms (e.g., Mailchimp)
- CRM or customer management tools
Each provider has its own privacy policy, which we encourage you to review separately.
7. Cookies Policy
We use cookies to enhance your browsing experience by:
- Recognizing returning visitors
- Measuring website performance
- Personalizing content and services
Types of cookies may include:
- Essential cookies
- Performance cookies
- Functional cookies
- Marketing/targeting cookies
You may disable cookies in your browser settings, though some website features may not function properly.
8. Data Retention
We retain your information only as long as necessary to:
- Provide our products and services
- Fulfill legal or contractual obligations
- Maintain business and transaction records
You may request deletion of your personal data, subject to legal requirements.
9. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Restrict or object to processing of your data
- File a complaint with a data protection authority
To exercise these rights, please contact us (details below).
10. Data Security
We implement appropriate safeguards to protect your information, including:
- SSL encryption on our website
- Secure data storage practices
- Restricted access to sensitive information
- Regular system and policy reviews
Please note, no online transmission is 100% secure. Use of our website is at your own discretion.
11. International Data Transfers
Your information may be stored or processed outside your country, including in locations where data protection laws may differ. In such cases, we take reasonable steps to ensure compliance with applicable regulations.
12. Children’s Privacy
Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Updates will be posted on this page with a revised “Effective Date.”
Continued use of our website implies acceptance of the updated policy.
14. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please reach us at:
📧 Email: contact@smartcovering.in
🌐 Website: https://smartcovering.in